Effective Date :- 18-03-2025
At Kalindi Jewellery , we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or purchase our anti-tarnish jewelry products.
Information We Collect
- Personal Information: When you make a purchase or create an account, we may collect personal information such as your name, email address, shipping address, and payment details.
- Non-Personal Information: We may also collect non-personal information such as browser type, IP address, and usage data through cookies and similar technologies.
How we use Your Information
We use the information we collect for various purposes, including:
- Processing and fulfilling your orders
- Communicating with you about your orders and inquiries
- Improving our website and services
- Sending promotional materials and updates (you can opt-out at any time)
Data Protection
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business, such as payment processors and shipping companies. These parties are obligated to keep your information confidential.
Return Policy
- No Returns Accepted: We do not accept returns on any products purchased from our website.
Replacement Policy
- Replacement Eligibility: If you receive a defective item or if there is an error in your order, you may request a replacement within 7 days of delivery. To be eligible for a replacement, the product must be undamaged and in its original condition.
- Proof Required: To process your replacement request, you must capture a video while unboxing your order. This video serves as proof of the product's condition upon receipt.
- How to Request a Replacement:
- Contact us at kalindi262@gmail.com within 7 days of receiving your order.
- Include the video proof along with a description of the issue with an Order date, order No and Invoice.
- Our team will review your request and respond promptly.
- Replacement Process: Once your request is approved, you Have to send That Item to our facility.
Important Notes
- Ensure that you check your order thoroughly upon delivery.
- Failure to provide the required video proof may result in the denial of your replacement request.
- This policy applies only to products purchased directly from our website.
Contact Us
If you have any questions or need assistance regarding our replacement policy, please reach out to us at: